All-In-One Platform for Best CX AI Agent

HaloAI can be used by almost all types of businesses that have direct interaction with customers, ranging from service companies, healthcare, retail, to finance.

Yes. Halo AI can handle multiple brands or business units with a knowledge base and flow configuration tailored by the Halo AI team.

Yes. HaloAI supports integration via Open API, allowing connections to CRM, ERP, internal systems, payment gateways, custom dashboards, and other platforms.

Yes. Our AI is capable of understanding formal Indonesian, everyday language, slang, and even mixed languages (e.g., Indo-English), and responds naturally like a human agent.

Yes. AI can handle thousands of chats simultaneously without limitations on the number of conversations at one time and without a decline in response quality.

Yes. HaloAI can be used to assist in managing marketplace chats such as Shopee for answering product FAQs to upselling, depending on the policies and integration access of each platform.

HaloAI can assist with: • Automatically answering customer inquiries • Upselling & cross-selling products • Booking & scheduling • Sending invoices • Reminders & billing • Automatically following up with prospects • Qualifying leads before passing them to the sales team • And other business processes, which can be consulted with our AI experts.

Yes. Our system supports human agent takeovers, allowing conversations to be transferred to a human agent at any time if needed.

AI is trained using a knowledge base that can include: • Files (PDF, DOC, etc.) • Websites • Internal FAQs • Sales scripts • Product data Our team also assists with the initial setup and optimisation process.

Data security is our top priority. Our system adheres to international security standards such as ISO 27001 and implements encryption and access controls to protect your business data.

HaloAI operates on a subscription system (monthly/annual) with packages that can be customised based on business needs.

Pricing is tailored to your business needs, such as: • The number of channels you wish to integrate • The number of human agents • The volume of AI Credits per month • Integration requirements Please contact our team to receive a proposal and the best offer.

You can contact our team through the form on our website or the official Halo AI WhatsApp (+62 851-2331-3390). Our team will assist with the demo process, consultation needs, and system setup.

Generally, it takes 5–14 working days, but it can be quicker or longer depending on the complexity of the integration and flow.